Legal

Privacy Policy

Your privacy matters to us. This page explains what information we collect, how we use it, and how we keep it safe.

Last updated: October 2026

01 Information We Collect

When you visit our store or place an order, we may collect:

  • Your name, email address, and phone number
  • Billing and shipping addresses
  • Order details and purchase history
  • Device, browser, and IP address information
  • Messages you send through our contact form

02 How We Use Your Information

  • To process, ship, and deliver your orders
  • To send order confirmations and shipping updates
  • To answer your questions and give customer support
  • To prevent fraud and keep our store secure
  • To improve our website and shopping experience

03 Cookies

We use cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can turn off cookies in your browser settings, but some parts of the store, like the cart and checkout, may not work properly without them.

04 Sharing Your Information

We never sell your personal information. We only share it with trusted partners who help us run the store, such as:

  • Payment processors, to complete your payment
  • Shipping and courier companies, to deliver your order
  • Website hosting and service providers
  • Authorities, when required by law

05 Payment Security

All payments are handled through secure, encrypted payment gateways. We do not store your full card details on our servers.

06 Data Retention

We keep your order information for as long as needed to provide our services, meet legal and tax requirements, and resolve any disputes.

07 Your Rights

You can ask us at any time to:

  • Access the personal information we hold about you
  • Correct or update your information
  • Delete your personal information
  • Stop receiving marketing emails

08 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.

Questions about your privacy?

Our support team is happy to help. We reply within 24 hours.

✉  support@ulcergardofficial.com